At gridtechservices.co.uk, we are committed to providing high-quality services in Google Ads Management, AWS Data Migration, Cloud Services, Web Development, Mobile App Development, Affiliate Marketing, Display Advertising, and Debugging Tools/Services. We strive to ensure customer satisfaction and stand by the quality of our work. However, if you are not completely satisfied with our services, please review our refund policy below:
1. Eligibility for Refunds
Service Cancellation: If you wish to cancel a service before it has commenced, a full refund will be provided. If the service has already begun, a prorated refund will be issued based on the percentage of work completed.
Unsatisfactory Service: If you are not satisfied with the quality of our service, you may request a refund within 20 days of service completion. We will evaluate the request based on the work delivered and the concerns raised.
Technical Issues: In case of technical issues that cannot be resolved within a reasonable time frame, you may be eligible for a full or partial refund, depending on the extent of the issue and the impact on the service delivered.
2. Non-Refundable Services
Third-Party Costs: Any costs incurred for third-party services or products, such as advertising fees or software licenses, are non-refundable.
Completed Milestones: Refunds will not be provided for completed milestones that have been approved by the client.
3. Requesting a Refund
To request a refund, please follow these steps:
Contact Us: Reach out to our customer support team at [Your Contact Information] with your service details and reason for the refund request.
Evaluation: Our team will evaluate your request and may require additional information or clarification.
Resolution: We will provide a resolution within 10 business days, including the amount to be refunded and the method of refund.
4. Refund Processing
Refunds will be processed using the original payment method within 10 business days of approval.
If the original payment method is unavailable, an alternative method will be discussed and agreed upon with the client.
5. Changes to the Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be communicated to our clients and will be effective immediately upon posting.
6. Contact Information
For any questions or concerns about our refund policy, please contact us at:
Email: contact@gridtechservices.co.uk
We value our clients and aim to ensure a fair and transparent refund process. Thank you for choosing gridtechservices.co.uk for your service needs.
